A globally active industrial company in the capital goods sector with several thousand employees and a strong footprint in Europe. The division operates in over 20 countries and is a leader in engineering excellence, high-quality products, and customer-centric service. North America represents approximately one third of divisional revenue and is entering a strategic transformation phase requiring strong regional leadership.

This is a true General Manager role for a leader ready to drive transformation, build organizational capability, and leave a lasting impact on a critical growth region.

To lead and transform regional operations across North America (USA, Canada, Mexico) as the senior General Manager on the ground. This role serves as the critical bridge between the three country organizations and group headquarters, driving organizational transformation, service excellence, and sustainable growth. Together with the Regional CFO and Regional HR, this position forms the senior management team for the region. The role is designed as a developmental opportunity with succession potential for broader divisional leadership.

Regional Leadership & Transformation

• Act as the on-the-ground General Manager for North America, based in Atlanta

• Lead the region together with the Regional CFO, forming the senior management team alongside Regional HR

• Lead the execution of strategic transformation initiatives across all three countries

• Cascade group guidelines and standards into operational reality across 170-190 employees

• Serve as primary regional interface between Country Managers (USA, Canada, Mexico) and divisional leadership

• Step in operationally when Country Managers are unavailable or when critical situations require direct intervention

Organizational Development & Service Excellence

• Drive the transformation of service organizations across the region – the highest priority

• Build organizational capability and confidence to manage change in a complex, multi-country setup

• Develop regional talent pipeline and succession planning in collaboration with HR

• Foster cultural cohesion and alignment across diverse markets

• Direct oversight of regional HR function (HR reports into this role)

Business Performance & Execution

• Oversee business performance of North American operations (approximately one third of division revenue)

• Monitor and drive key operational KPIs: service quality, efficiency, customer satisfaction, profitability

• Identify and implement cross-country improvement opportunities and best practices

• Ensure consistent execution of commercial priorities while adapting to local market needs

Internal & External Interface

• Represent North America in global divisional leadership forums

• Collaborate closely with Regional CFO and functional leaders

• Maintain strong communication and reporting to Commercial Director International Markets and group headquarters

• Travel extensively across the region to stay close to operations

Essential Experience

• Minimum 10-15 years of progressive leadership experience in industrial B2B environments (machinery, capital goods, or equipment preferred)

• Proven track record as a General Manager with P&L responsibility and organizational transformation experience

• Strong service organization background – experience building, scaling, or transforming service operations is critical

• Experience managing US-based organizations – understanding of North American business culture and operational dynamics

• Multi-country leadership experience – ideally across culturally diverse markets

• Demonstrated ability to drive change with confidence, even in unfamiliar or complex situations

Education & Languages

• University degree in Engineering, Industrial Management, or Business Administration

• Fluent English (business level, mandatory)

• Italian language skills strongly preferred – facilitates alignment with European headquarters

• Additional European languages are an asset

Personal Attributes

• Strong general management mindset with hands-on operational capability

• High emotional intelligence and cultural adaptability

• Comfortable stepping into ambiguity and driving clarity

• Natural leadership presence with ability to inspire confidence across diverse teams

• Collaborative leadership style to work effectively with Regional CFO and HR

• Willingness to be based permanently in Atlanta, GA

• Comfortable with extensive travel across North America (30-40%)

• Opportunity to shape the future of a high-performing region representing approximately one third of divisional revenue

• Work directly with divisional leadership and gain exposure to global operations across 20+ countries

• Competitive compensation package aligned with US market standards

• Relocation support for move to Atlanta