Executive Director - Deputy Head of Financial Crime Management (gn)

Our client is a leading international financial institution with a strong presence in the EMEA region. With a broad platform and a clear growth agenda, the company offers a wide range of career opportunities across corporate finance, investment banking, advisory, and global capital markets. Professionals joining the firm can expect to work on diverse and high-impact projects, gaining valuable experience in a dynamic and globally connected environment.

The primary objective of this role is to support the establishment of a first line of defense (1LoD) capability across all financial crime domains within the bank, while simultaneously acting as the Business Service Owner for Client Lifecycle Management (CLM) across the EMEA region. Responsibilities include leading the implementation of a revised CDD operating model across entities, branches, affiliates, and representative offices in the region, and contributing to the development of a robust 1LoD framework aligned with the bank’s growth strategy.

• Collaborate with departments and branches across the bank in EMEA, contributing to a wide range of initiatives aimed at embedding a client-centric culture.

• Lead the implementation of the end-to-end Business Service Framework for the five stages of the client lifecycle across EMEA, ensuring alignment with other Business Service Owners.

• Oversee the development and rollout of the Client Selection and Offboarding Framework.

• Act as deputy to the Head of the Financial Crime Management Group, serving as the primary point of contact for Financial Crime and CLM-related initiatives.

• Operate independently across complex tasks and progressively develop subject matter expertise that supports strategic objectives.

• Serve as Client Data Owner, ensuring high-quality customer data through active engagement with data governance and data quality initiatives.

• Take ownership of assigned responsibilities, ensuring timely completion of daily tasks with minimal supervision.

• Serve as a key interface between business end users and Financial Crime project teams, playing a leadership role in facilitating alignment and delivery.

• Maintain and continuously improve CLM Business Service process documentation in consultation with internal subject matter experts.

• Identify and recommend enhancements to risk and control management processes through structured analysis and problem-solving.

• Support the build-out of a first line of defense (1LoD) Financial Crime capability within the bank, operating independently of the Financial Crime Middle Office and in coordination with second line teams.

• Degree in a relevant field such as finance, business management, or a related discipline.

• Demonstrated experience in financial services, capital markets, or banking, including involvement in Client Lifecycle Management (CLM) or equivalent initiatives.

• Proven ability to manage service level agreements (SLAs) and key performance indicators (KPIs).

• Strong stakeholder management skills within complex matrix organizations.

• Experience working in dynamic, high-paced operational teams.

• Capability to track and manage interdependencies to ensure timely delivery.

• Excellent interpersonal and communication skills, both written and verbal.

• High attention to detail, with a strong analytical and inquisitive mindset.

• Proven ability to communicate complex information clearly, including to non-technical audiences.

• Evidence of innovation and structured problem-solving in previous roles.

• Skilled in communicating with empathy and cultural sensitivity across varying levels of seniority and business functions.

• Flexible and hybrid working arrangements

• Private health insurance, including life and disability coverage

• Counseling and coaching services to support mental wellbeing

• Comprehensive learning and development programs

• Attractive compensation package

• Inclusive and diverse workplace culture