Our client is a leading provider of business software solutions. The company specializes in delivering scalable and cloud-based tools that support core business functions. With a strong focus on digital transformation, our client enables businesses to streamline administrative processes, ensure regulatory compliance, and gain real-time insights into their financial operations.

The role is focused on leading and optimizing Order Operations across Central Europe, with responsibility for ensuring the accurate, efficient, and compliant management of the end-to-end order lifecycle in Germany and Austria. It is designed to support our client’s strategic and operational goals by driving process excellence, managing both local and remote teams, and fostering strong cross-functional collaboration with departments such as Sales, Finance, Legal, and Customer Service. The role also plays a key part in identifying opportunities for system and process improvements, enabling automation, and delivering operational insights to senior leadership within a fast-paced, software-driven environment.

• Oversee end-to-end order operations, ensuring efficient and accurate fulfilment across Central Europe 

• Lead and mentor both local and remote teams, driving clear communication and collaborative execution 

• Optimize systems and processes, identifying opportunities for automation and simplification 

• Establish and maintain robust month-end close protocols, ensuring accuracy, consistency, and governance 

• Collaborate with key departments including Sales, Finance, Legal, Customer Services, and Deal Desk 

• Provide regular training and development to enhance team capabilities and system proficiency 

• Proactively identify and address risks to ensure uninterrupted operational flow 

• Manage escalations for complex issues, driving prompt and effective resolutions 

• Deliver detailed operational performance reports and actionable insights to senior leadership 

• Strategic mindset and decision-making ability 

• Strong experience in Finance, Sales Operations and cross-functional collaboration 

• Expertise with operational systems and change management 

• Background in software or technology-related industries 

• Proven leadership of remote and hybrid teams 

• Professional fluency in German (written and spoken) is required